KOLO

Returns & Exchanges

Returns and exchanges are simple. Enjoy up to 30 days after delivery to exchange or return your items for a full refund.

Terms & Conditions. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, and in its original packaging.

To start a return, you can contact us at contact@claritycharm.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We will notify you once we’ve received and inspected your return. A refund will be issued on the same method of payment used to make the order. 

Thank you,
Clarity & Charm Team